15 Best CRM Software in 2023

CRM software will helps big companies and organizations to maintain their good relationships with customers.

Without customers and business relationships, the companies will never grow so If you want to improve your customer relationships is to implement CRM software.

This CRM software is very easy to use and a very effective way to build and maintain customer relationships.

There is a wide variety of CRM software out there and I have gathered the 15 best CRM software for you and your company.

1. Scoro

If you are looking for CRM software that helps to coordinate your sales process and improve your team’s performance then, Scoro is the best CRM software for you.

The best part about this software is that it is very easy to navigate and it comes with a free trial of 14 days.

It has a set of features, including sales pipeline management, project & task management, collaboration, billing, and reporting.

Scoro Features:

• Improve team’s performance
• Easy to navigate
• Free trial
• Sales pipeline management
• Project & task management
• Collaboration
• Billing and reporting

2. Sugar CRM

If your company requires good management for sales and marketing then, you should consider Sugar CRM for you.

It provides you with a decent and affordable price. It also gives flexibility to its Client in choosing the deployment method.

The software is quite impressive in terms of use and great communication and provides you a with detailed overview of your customer.

Sugar CRM Features:

• Best for management for sales and marketing
• Affordable price
• Flexibility for clients
• Impressive
• Detailed overview of customer
• Pipeline management
• Process automation

3. Salesforce

If you want lots of customization options in their CRM software then, Salesforce is the best CRM software for you.

It connects sales to service, marketing, and beyond — so you can find selling opportunities throughout your business.

The software lets you do so many customizations by yourself like you can restrict employees to access anything else.

Salesforce Features:

• Lets you do customization
• Connects sales to service
• You can restrict employees
• Lead management
• Email integration
• Sales forecasting
• Third-party integration

4. Pipedrive

Pipedrive is the best CRM software for small businesses that is very easy to use and provides you with different tools to grow your business.

It is a sales management tool for small teams that visualizes your sales pipeline and helps to make sure important activities and conversations won’t get dropped.

The software UI is very straightforward that is very easy to understand even for beginners and it has sales assistance.

Pipedrive Features:

• Easy to use
• Management tools
• Best for small teams
• Sales pipeline
• Simple UI
• Lets you do calls
• Sales Assistance

5. WORKetc

WORKetc is another best CRM software for small businesses that are widely popular and used in more than 14 countries.

It is a single cloud computing platform with integrated CRM, projects, billing, help desk, reporting, and collaboration capabilities.

The software integrated support makes this software unique from other through which, you can ensure the customer has always been looked after.

WORKetc Features:

• Popular among the business
• Used in 14 countries
• Cloud-based platform
• Billing
• Help desk
• Collaboration capabilities
• Integration support

6. Insightly

If you are looking for CRM software that can help your sales team build customer relationships then, Insightly is for you.

It is a powerful CRM software with project and business management features so you can easily use it for any purpose.

The best part about this software it is very easy to use anyone can use from first-time CRM users to sales experts.

Insightly Features:

• Best for team build
• Customer business relationships
• Powerful
• Business management
• Easy to use
• Email management
• Relationship linking

7. Keap 

Keap formally known as Infusionsoft is another CRM software that offers you CRM, sales, & marketing automation platforms.

It includes editions for solopreneurs & new companies, growing businesses, and established businesses.

The software contains the capabilities for CRM, secure payment platforms, eCommerce, and advanced automation.

Keap Features:

• Offers CRM, sales, & marketing automation platform
• Best for growing businesses
• Secure payment platforms
• eCommerce
• Advance automation
• Grow online revenue
• Sales pipeline

8. Freshdesk

If you are looking for CRM software that provides helpdesk support with all smart automations to get things done faster.

Through this, you can help your customers get instant answers by creating a knowledge base that is available whenever they need it.

The best thing about this software is that it combines customer relationship management with the automated help desk.

Freshdesk Features:

• Helpdesk support
• Smart automation
• Easy to use
• Time consume
• Instant answers
• Combines customer relationship management with the automated help desk
• Customer management

9. Zoho CRM

Zoho is a cloud-based Customer Relationship Management system that has been present in the market for around 15 years.

The unique thing about this is that it can easily cater to SMBs, enterprise customers, and varied types of businesses, irrespective of their size. 

It is a functional business platform that goes beyond being just a deals pipeline or lead management tool.

Zoho CRM Features:

• Easy to use
• Sales pipeline
• Lead management tool
• Cloud-based
• Relationship management
• Enterprise customers
• Campaigns for email marketing

10. Creatio 

If you are looking for a CRM platform for midsize and large enterprises to accelerate sales, then Creatio is for you.

The software provides you with different types of features like accelerate sales, marketing, service, and operations to ensure improvised customer satisfaction.

It has many amazing capabilities that are very robust and at the same time is very Client friendly. It supports cross-functional orchestration.

Creatio Features:

• Ideal for midsize and large enterprises
• Accelerate sales
• Marketing
• Improvised customer satisfaction
• Powerful to use
• User friendly
• Cross-functional orchestration

11. HubSpot CRM

If you are looking for free CRM software that makes it easy to organize, track, and grow your pipeline, then HubSpot CRM is for you.

It is part of a full suite of sales productivity tools that sync up with your inbox and make every aspect of selling easier.

The software is very powerful to use and it can easily attract clients with its powerful mechanism and capabilities.

HubSpot CRM Features:

• Free t use
• Makes it easy to organize, track, and grow your pipeline
• Sync with inbox
• Makes selling easier
• Attract clients
• Powerful mechanism and capabilities
• Log sales activity automatically

12. Apptivo

Apptivo CRM software allows us to increase sales by following through on all prospects and closing sales.

If you want to manage multiple business functions sales, procurement, expenses, invoicing, marketing, and contracts then, Apptivo is for you.

It takes full control of how each app looks and customizes it by adding or removing existing fields that pertain only to your business.

Apptivo Features:

• Increase sales
• Cloud-based
• Manage multiple businesses
• Manage expenses
• Provides you invoicing
• Customizable
• Remove existing fields

13. NetSuite CRM

If you are looking for CRM software for Midsize e-commerce companies that rely on repeat business then, NetSuite CRM is for you.

It takes the guesswork out of forecasts with real-time sales data, complete visibility into opportunities, and a rich set of forecasting tools.

The software is a cloud-based ERP platform with CRM capabilities that is well suited for business owners who want to provide the best customer experience possible. 

NetSuite CRM Features:

• Best for midsize companies
• Real-time sales data
• Complete visibility
• Rich set of forecasting tools
• Cloud-based ERP platform
• CRM capabilities
• Best customer experience

14. PipelineDeals

If you are looking for CRM software for salespeople and their managers the ability to organize and develop their customer relationships then,  PipelineDeals is for you.

The best part about this software is that it can access by iPhone or Android apps to access your sales pipeline from your mobile device or tablet.

It offers unparalleled visibility into each stage of its sales pipeline making it unique from others.

PipelineDeals Features:

• Best for salespeople
• Easy to develop customer relationships
• Mobile access
• Sales pipeline marketing
• Account customization
• Data importing
• Custom list views

15. Zendesk

Zendesk is a sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams.

The software is awarded winning and trusted by 200k users this is how popular this software is out there.

It has a unique feature called auto-dialer, which will call people on your list. When one call is finished, the next number is automatically called, keeping reps engaged.

Zendesk Features:

• Automation software
• Enhance productivity
• Pipeline visibility
• Ideal for the sales team
• 200k users
• Auto dialer
• Prospect list building